KFC says stores start to open


KFC says that some of the stores that had to close meant the delivery problems that you ran out of the chicken have re-opened.

Latest figures show that 470 of the fast-food chain’s 900 outlets in its UK division were closed from 13:00 on Tuesday.

Compares with 575, which were closed at 21:00 on Monday.

Last week, the fried chicken chain changed its contract to DHL, which it has accused of “operational issues” for the supply disruption.

Used to be a KFC spokesman said: “We expect the number of closures will reduce today [Tuesday] and in the coming days our teams are working flat out all hours to clear the backlog.

“Every day, more deliveries can be made, however, we expect that the disturbance means to some restaurants continue to over the Rest of the week, some are closed, and the other operating with a reduced menu, or shorter hours.”How many KFCs are open?

KFC says 430 of its stores that were open as of 13:00 on Tuesday, compared with 325 at 21:00 on Monday.

However, even some of these offer only a limited selection or have shorter opening hours.

KFC has set up a website where “fans” is the next socket is still open. What is causing the problems?

Until 13 February, KFC chicken, the food distribution group was delivered by specialists Bidwest.

But under the Treaty many of the food giants switched to DHL, outlets began to run out of chicken products.

Getty Images

The GMB union said it had tried to warn KFC, the exchange of Bidwest DHL was a mistake. The change resulted in a loss of 255 jobs and the closure of Bidwest depot, said Mick Rix, GMB national officer.

He said: “Bidwest specialists, are food distribution company with years of experience. DHL scratching around for any work they can get, and offer you.

“KFC on the left, with hundreds of restaurants closed, while the DHL try and run the entire operation from a distribution center. Three weeks ago, KFC knew that she had made a terrible mistake, but it was too late.”

The distribution network uses a software developed by the company Quick Service Logistics (QSL).

DHL, said: “Due to operational problems, a number of deliveries in the last few days have been incomplete or delayed. We are working with our partners, KFC and QSL, in order to correct the situation, as a priority, and apologise for any inconvenience caused.”

A KFC spokesman said the decision to switch suppliers was easy.

“DHL have estimated that the income of the KFC contract and the opening of the new distribution centre 300 new jobs,” he added.How long the problems are likely to continue?

A spokesman for the company said on Monday that it was “too early to tell” how long the problems would go.How much it will probably cost KFC?

KFC spokesman said he did not have a number, but a calculation is likely to be complicated by the fact that 95% of KFC outlets in the UK are holders of the Franchise.

Some media reports say that the crisis could be costing the chain £1m per day, but each such figure in this Phase is likely to include a large amount of guesses.

What happened to KFC employees?

Employees are encouraged to take your vacation, but would not be forced to do so, the company has said.

“Our teams are working hard to get back all the hours the rest up and running as quickly as possible, but it is too early to say how long it will take to clear the backlog.”

He said that in one of the restaurants owned by the chain, the employee on short-term contracts would be paid, and the average working time per day in the last 12 weeks, while the salaries would be paid as normal.

“Franchise partners will seek to adopt their own independent advice, but we encourage you to this Directive,” said the chain.

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