If Polly Mackenzie you heard the cleaner was sick and unable to work, your normal day, it was moving in the hope to Practical side, took care of you.
But that was not how the system worked. If your cleaner was not able to participate on their regular day, the Practical offered a replacement.
But the app is the cleaner of the work for you locked up, again.
At the end of the Twitter post of @Polly Mackenzie
The story took a further twist to the next day: the cleaner was set – was Â£25 docked.
At the end of the Twitter post 2 of @Polly Mackenzie
Ms Mackenzie, from South London, was sent to, what the BBC described as “a grovelling E-Mail as if they were killed, my first-born son”, then found that her account had been credited with Â£5 to compensate for the inconvenience
She said that meant Practically had “profited in the value of â‚¬ 20 from their illness, approximately twice as much as you would if you turned up”.
New York-based, Practically, told the BBC that blocked the cleaner will automatically, from its system as it had appeared, as a “no-show”.
Practically speaking, in any point of the cleaner was banned and that it was now “reviewing its policy in relation to the waiver of fees for emergencies such as these”.
The cleaner has since been available to Ms Mackenzie once more, but the incident sparked a debate on social media about the use of app-based services and the gig economy.
In the gig economy, instead of a regular wage, the employee paid, for each task, such as a food delivery service or a car trip. One of the best-known examples of driving for Uber.
Proponents of the gig economy claim that the people can benefit from flexible working hours, with control over how much time you work, as you juggle other obligations. Those against say this is just a different form of employment without social rights and benefits.Work, but no reward
It is not uncommon for gig economy workers will be charged for the days they do not work.
Earlier this year, the Guardian reported that the couriers, Parcelforce, deliveries for Marks & Spencer, John Lewis and Hamleys can be charged up to Â£250 per day, if you were sick and could not find someone to cover your shift.
The debate came to the boil last week when a court ruled that Uber drivers have the same rights as employees, rather than treating them as self-employed.
Virtually added: “Although there was initial confusion, all the charges were dropped, and the [cleaner], you can continue to work for clients on the platform as a valued member of the mobile community.
“After reviewing the incident in question, we can confirm that the professional was never banned from the platform and the completion of bookings since the incident in question.”