But the millions of dollars apparently, she had only five calls since it was set up by the Government of NSW in the month of June â€” and some of the reasons why the people called are amazing.
An ABC report quoted a source as saying that the line cost millions, but virtually no one had used it for the right reasons: â€œthe costs of millions of people, but only a few people have called it. A call was a wrong number, the other was a parent concerned that their child was dating a Muslim.â€
The line cost just under $4m, and is part of a $47m plan to try to prevent radicalisation, in particular among young people.
The muslim leaders told the ABC service could be seen with suspicion by people in the community if it was connected to the police or intelligence services.
The National Security Hotline, established in 2002, after the 9/11 attacks and the Bali bombings received 5293 calls in the two months of July and August of this year.
It is clearly advertised as a reporting line, in contrast with the Step Together helpline that is run by the not-for-profit service and is not intended to function as beyondblue or lifeline, and to be a support service.
New South Wales, the Minister for Counter-Terrorism, David Elliot, he was sure that most people would call this, as it was marketed more.
The line was founded after NSW police accountant Curtis Cheng was shot to death outside Parramatta Police station.
Step Together took 18 months to launch after its formation was complicated by a deep distrust in the community of authority, but was the result of community leaders, saying they wanted more options for support.