Virgin Media has said it is “looking at options” about a cabinet broadband that a group of retirees of the claims of the blocks of the light that enters their homes.
Donald Ferguson, 88, and his wife Rosemary, 82, say of 5 feet (1.5 m) tall boxes blocking the view from their ground floor in East Renfrewshire.
Neighbor Betty McGrath, 83, also has complained that the broadband provider.
The cabinets were installed in the street on the side of the Barrhead floors in January.
Virgin Media has previously said that correct procedures were followed prior to installation.
The communication companies do not need planning permission to install the boxes, however East Renfrewshire Council said that it hoped that it was going to be placed in the appropriate locations” to minimize the impact on residents.
The Fergusons, who have lived in the flat for seven years, said he had been “fighting” with Virgin Media since January about the location of the box, which offers broadband connectivity to the local area.
A Virgin Media spokesman said: “we are studying and discussing with the residents.
“We are looking at the options and what we can do to resolve the matter.”