Jawbone fitness Tracker no longer are for sale on Amazon, Selfridges and GroupOn, Which one? Investigation.
The group of consumers found that the Tracker supports, not to measure so that every purchase of the gadget would be able to your progress.
The group of consumers studied, after he complain to hundreds of customers about the gadgets.
It is said, many people could be entitled to a refund as the devices have effectively stopped working.
“Retailers have a responsibility to ensure that the products listed on websites or sold in stores are fully functional,” says a Which? Speaker.
“This is particularly relevant for products that have a digital component, which is important for the operation, which is usually the case with wearables.”Data lost
Jawbone went bankrupt last year, but, as it wrapped up was down, one of its founders Hosain Rahman, began a new company called jaw bone health, which is planned to develop more sophisticated health technology. Many former pine bone staff went to work in the new company.
Jawbone health is obliged to keep the online services, the owners of the Jawbone fitness Tracker to log workouts, track sleep patterns and monitor their own health.
In may of this year, a jaw bone, said on Twitter that its old app service, called would be set up “transition” to a health Hub and will lead the new company.
Jawbone warned that the transition could mean that service interruptions for the user.
The? instead of just lose access temporarily, the service was “out of action for more than four weeks” and attracted more than 600 complaints via Twitter and Facebook from angry customers had to be found.
The problem with the app rendered Jawbone-fitness-Tracker “useless,” said The?
In spite of this, the tracker on three online stores were still, until the last week of June, The? found. All three, Amazon, Selfridges and GroupOn, have now stopped the sale of the equipment.
The? said, the problem with the app mean owners of Jawbone’s Tracker line for refunds as the product is now not fit for purpose.
If the pine bought bone was in the last 30 days, the owner can go back to the dealer where you bought it and ask for a full refund.
Who have in the last six months, a gadget that has now stopped working, can you ask the seller to repair or replace the device. If you do not do this, said What?, the owner can ask for a full refund.
Each owner of a jaw bone for more than six months can ask for a partial refund.