O2 has been to two entries of the “shocking” racist hate-E-Mails sent to a British-Iraqi family in London.
Addressed to “Lord Isis-terrorist operative” and “Mr Getout of England” at the exact family address in Wembley, north London, where there was free pay-as-you-go-Sim-cards ordered online in August 2017, by a unknown third party.
The family, the suspects, they were read, by the junk E-mail, only recently, that the envelopes.
The Muslim Council of Britain, said “Islamophobia” was deeply concerning.’Hate-speech normalized’
The family said the BBC’s Victoria Derbyshire programme: “We were really sad about these letters, especially with a younger child in the house, we want to be a grown-up, a witness to such hate speech-filled.
“It is still thinking of sad that such hate-speech has returned to normal, despite living in such a uniquely multi-cultural and diverse city like London.”
Family, friend and lawyer Sura Jawad said, the letters were filled with hatred.
“It is terrible to think that there are people who have so much hatred in you that you set out to make others feel isolated and unwelcome, or the comments like this with a light heart,” she said.
“Either scenario shows that racism and Islamophobia are very wide of the problems spread, especially in a post-Brexit climate.”
O2 said that its Sim-card for postage and print managed by a third-party partner and has been automated.
Human controls in place but had only been identified once in the query. And in this case, no request has been made before postage.
The company said it would review the cooperation with this partner to make the whole process as a result of this question – and also, where human control was used.
O2 added that he “has a strict data cleansing process in place, to prevent our free products to addresses with obscenities or offensive names, and so this is a rare event”.
“If the family decide to report on this case, we are working closely with police as part of their investigation.”
After I affected a friend of the family, Miqdaad Versi, assistant Secretary General of the Muslim Council of Britain, said: “These Islamophobic bigots will always find more opportunities to spread their hatred.
“While it is imperative that companies update security measures to prevent such incidents recurring, there are broader concerns about the government not taking Islamophobia seriously.”
Watch the BBC’s Victoria Derbyshire programme on weekdays between 09:00 and 11:00 on BBC Two and BBC News channel.