Care homes warned over unfair charges

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The care homes have been applying unjust accusations, and over-the-top fees for self-funders, a formal review of the performances.

The Competition and markets Authority found some of the houses have applied significant upfront costs and charge families for weeks after their parents are dead.

The watchdog has also highlighted the way in which those who pay for themselves have been charged much more than council-funded residents.

The average weekly charge for self-funders was £846 – 40% more than the local authority rate.

The CMA has said that it meant individuals were actually to pay a multi-million pound subsidy every year to keep the sick £16 billion industry afloat.

He said another £ 1 billion of government money was needed to create a fair and properly funded system.

The year-long review by the market surveillance was also highlighted:
Failure of the complaints system, making it difficult for families to raise concerns
Not clear terms and conditions
The fees being raised after residents have moved in
Lack of support at the national level to help families find their way round the system
Families and friends unfairly banned from visiting
You don’t fight when you are in mourning

Liz Chesworth family was charged more than £3,500 for a full month of care despite his father spending only 24 hours of the month in her nursing home before they die.

“After just being in mourning, I was not feeling up to fighting over money,” she said.

During this time, Robert Hampson was horrified to discover that he has been chased by a debt collection agency two years after the death of her aunt.

His nursing home had tried to charge £5,000 for the cost of the room for months after her death.

But he had refused, believing that it is “unreasonable”.

Professor Martin Green, Care England, has defended some of the charges, saying the financial responsibility did not end with death.

But he conceded there was a need for more “transparency”, and stated that the CMA had raised some “useful” points.

The CMA is in the process of taking action in case of testing against a few houses responsible for the most extreme cases of the advance of expenses and taxes after death – some of which have been applied for four weeks.

Officials at the watchdog have issued the enforcement notice and say they will sue to the court if care homes do not meet.

The CMA has also warned the rest of the sector, take note that the practices could be in violation of the consumer protection law.10 charts that show what is wrong with social careIs a lack of government funding to blame?

More than 400,000 people aged over 65 years living in care and nursing homes across the united KINGDOM.

Four in 10 pay the full cost of the places themselves.

Others receive help with the funding of advice – or in a minority of cases, the NHS – that the system is tested.

Advice covering the cost of a care home instead of paying an average of £621 a week of more than £200 less than self-funders are charged.

The CMA has said that it was because the advice had pressed the rate that they paid in response to a deficit of their national funding, and this need to be looked at by the powers of the local governments.

“Without substantial reform, the united KINGDOM will not be able to meet the growing needs of its ageing population,” CMA chief executive officer Andrea Coscelli added.

Caroline Abrahams, of Age UK, said the CMA of the “devastating report” showed that the sector was “broken and live in relief”.

The business practices of some of the houses were clearly “unjust and unfair”, she added.

Councillor Izzi Seccombe, of the Local Government Association, said the “harsh reality” is that the advice simply did not have enough money to pay for places for those entitled to assistance.

She said that it was “extremely disappointing” that more funding was not found in the last Budget.

But the Ministry of Health said that there was already more money injected into the system in the short term. Before the election, a supplement of £2 billion has been set aside for the next three years.

“Next summer, we will publish plans to reform social care to ensure that it is viable for the future,” added the spokesperson.

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