The Rock band neck Deep, scrapped their show at Nottingham Rock City, Monday, after what appears to be a physical altercation with security guards.
Concert-goer Rob Jackson told the BBC that he saw one of the guards of the body almost rolls the” people of the word after the fans began crowd-surfing two songs in the game.
After the group intervened, the singer Ben Barlow called the show off and he said “security had messed up everything”.
Rock City, said the staff of the response “do not appear disproportionate”.
Nottinghamshire Police said that officers “spoke to the victims,” but that “no arrests had been made”.
“The investigation is ongoing, with a man due to be interviewed in due course,” added a spokesman for the police.
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Mr. Jackson, who attended the show with her teenage daughter and her friends, described the scene as “bedlam,” and said that some members of the band jumped off the stage “to stop fans getting hurt” by what he called “heavy-handed” security.
“The group jumped to intervene to stop the fans getting hurt, then he turned back.”
Georgia Stokes, a student at the Nottingham Trent University, who was near the scene, said: “The staff were really heavy when people were crowd surfing, and the members of the group were asking them to stop, because they were trying to protect their fans.
“The singer just kept stopping to sing and say “OK, stop, this is not cool”.”‘Physical Confrontation’
Mr. Jackson, of Lincoln, has added that the fans were “disappointed, but, rather, to understand” when the concert was cancelled.
They continued to sing the song A Part Of Me long after the group explained that they would not return to the scene.
Barlow later to apologize to the fans, as the place cleared.
“This is never, never, never happened before,” he says, with his apology captured in a video posted on Twitter.
“We never want to call a show off. I am so sorry that you guys have paid and that is what happened. I’m really sorry. This is all I can say. I am sorry from the bottom of my heart. I want to continue to play the show. I want to be there now.”
In a statement, the Rock of the City, said: “It seems that the group has made exception to the way in which the rock City of safety in the handling of the fans, who have been crowd-surfing in the pit and trying to climb on stage.
“It has unfortunately degenerated into a physical confrontation between the band and the security personnel.
“After reviewing the SURVEILLANCE footage and spoke to witnesses, it does not appear that the security staff have been disproportionate in their response.
“We know how disappointing this has been for the fans who do not have the chance to see the band play.”
He added that it was “truly investigate the incident” and takes security “very seriously”.
Neck Deep has told the BBC that “the events that happened last night were of regret and deeply regrettable”.
“Things quickly escalated to a point that they should never have obtained. We believe that violence is never a solution, and that’s all that went down could and should have been handled better by all parties,” they said in a statement.
“We are very sorry to all those who in any way hurt, upset or inconvenience of last night.”
The group added that they were hoping to postpone the show.
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