A bank has been fined £ 75,000 for sending nuisance texts and messages, three months after her sister, the company has received a similar penalty.
Vanquis Bank Limited has launched a campaign to send more than 870,000 texts and 60 000 e-mails to promote credit cards, the Information commissioner’s Office (ICO) has said.
The ICO imposed the fine as the recipients do not agree to receive the messages.
The method of Bradford bank, has apologised for any “irritation”.
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The ICO has said Vanquis Bank has obtained the marketing lists used to send texts and emails from other organizations, and relied on “indirect consent” rather than check that the correct levels of authorisation had been obtained.’The process of Marketing reconsidered”
Steve Eckersley, the ICO head of enforcement, said: “there are rules in place to protect people from irritation, and in some cases, anxiety and distress, and spam e-mails cause.
“People need to be well informed about what they are consenting to their including their contact information may be passed on to the “similar organisations” or “selected third parties” can not be relied upon as a consent.”
In July, Provident Personal Credit Ltd has been fined £80,000 over nuisance texts.
Provident Financial Group, the parent company of Vanquis Bank Limited and Provident Personal Credit Ltd, said: “Although the ICO has found that Vanquis Bank did not deliberately violate the regulations, Vanquis Bank does not take this offence extremely seriously.
“The bank has revised its marketing process and put in place measures to ensure that offences of this nature does not happen again, including more work with the third parties concerned.”