The system of “VTB24-Online” operating normally, however some clients may experience discomfort. About this RBC reported in the press service of the Bank, commenting on the publication “Fontanka” about failures in the iPhone app.
“Possible inconvenience to individual customers referred to in this publication may be technical in nature (and they are not related to the presence of a particular operating system)”, — stated in the credit institution, noting that customers who have problem working employees of the Bank.
“In any case, we apologize to the owners of our cards that have had problems with their service,” — said the press service.
That customers encountered problems in the application of VTB for iOS, earlier reported by the “Fontanka”. When this problem appeared “a month ago”. According to the publication, “through the app I cannot make any operation on any map.
In the customer support Department, the newspaper reported that the cause of the crash was technical problems, but the Bank carries out activities aimed at the speedy restoration of the correct operation of the application.
Thus in a press-service of the Bank told the newspaper that the system “VTB24-Online” works in a regular mode.